Volunteer Community Ambassador — Seniors & Digital Health

About Firerix Digital Health:

Firerix Digital Health is a Canadian digital health startup based in British Columbia. We’ve built Pillfolio, a free mobile app that helps people safely track medications, receive reminders, and better manage their health.

Accessible mHealth Apps for Seniors:

We focus on accessible health mobile apps designed for seniors like Pillfolio app with simplified interfaces, large text, high contrast, and intuitive navigation to cater to varying levels of technical literacy and physical, visual, or cognitive abilities. Key features often include Ad-free experience, smart reminders, simple & intuitive interfaces, Offline-first functionality, customized notification tones, flexible time formarts (12/24), visual graphs and charts and more.

Community-based Volunteerism:

We actively engage volunteers to support seniors in the community. Through programs, our medication management app, volunteers help older adults access and use healthcare technology safely and effectively. This community-based volunteerism ensures seniors can manage their medications, appointments, and health information with confidence, bridging the gap between technology and daily care.

Role Summary:

As a Volunteer Community Ambassador, you will support seniors who face challenges such as complex medication schedules, forgetfulness, and limited digital literacy. Your role is to help seniors learn how to use Pillfolio in a compassionate, simple, and supportive way.

This role is strictly non-clinical and non-commercial.

Volunteers do not provide medical advice, promote sales, or replace healthcare professionals. The focus is limited to app education, basic setup assistance, and community support.

Learn more:

• Pillfolio YouTube channel (intro & getting started)
• Pillfolio project page

What You’ll Do:

• Introduce seniors to the Pillfolio medication reminder app
• Explain how the app works in simple, easy-to-understand language
• Help seniors install and set up the app (in person or virtually)
• Answer basic, non-clinical questions and guide users to support resources
• Share feedback with the Firerix team to help improve the app experience

Who We’re Looking For:

• Patient, friendly, and compassionate individuals
• Comfortable using smartphones or tablets
• Interested in helping seniors and improving health outcomes
• Respectful of privacy and confidentiality
• Students, retirees, newcomers, and community members are welcome

Time Commitment:

• Flexible scheduling
• Approximately 2–4 hours per week
• Short-term or ongoing opportunities available

Training & Support:

• Short onboarding session
• Simple training materials and talking points
• Ongoing support from the Firerix team

Why Volunteer With Us:

• Make a real impact on seniors’ health and independence
• Gain experience in digital health and community outreach
• Support a Canadian health technology startup
• Volunteer reference letters available upon request